Lead Response Concierge

Convert more leads by responding instantly, qualifying consistently, and booking appointments—while writing cleanly back to your CRM.

the problem

Most inbound funnels lose money for one reason: response speed and consistency.

we deliver a production agent that:

What’s included by default

Policy pack (tone, allowed claims, escalation rules)

Grounding: Retrieval over approved sources (service list, coverage areas, pricing rules, FAQs)

Tool integrations: CRM + calendar/scheduling + messaging

Evaluation + monitoring: quality, containment, latency, conversion signals

How it works

1

Capture

Website form/chat, SMS keyword, or inbound email

2

Respond

Immediate first-touch with policy-safe messaging

3

Qualify

Collect required fields (location, needs, timeline, budget, etc.)

4

Route/book

Schedule appointment or route to the right owner/queue

5

Write-back

Log transcript + structured fields + next step in CRM

6

Escalate

Human handoff with full context when required

What we track

primary kpis

quality & operations kpis

Typical integrations

CRMs: Salesforce, HubSpot

Scheduling: Calendly, Google Calendar, Outlook, internal schedulers

Messaging: Twilio (SMS), web chat, email

Routing: Slack/Teams notifications, assignment rules, queues

use-case SLIs

Morphed Commit™

We align to your plan band and document final targets during Blueprint.

Best plan fit

fixed

Foundation

$150k

Ideal if this is your first wedge use case and you want one agent live fast.

fixed

Scaled

$300k

Ideal if you want Lead Response plus a second use case (e.g., Support Triage or Sales Assist).

highest roi

retainer

All-In

$400k/year

Ideal if lead response is part of a larger roadmap (multiple channels, more agents, tighter SLOs, continuous iteration).

compare plans

What we’ll cover

Frequently
Asked
Questions

Will it spam leads or annoy customers?

No. We design tone, pacing, and escalation rules in the policy pack and test against real scenarios before launch.

Yes—when your workflow allows it. If a human must approve, we implement a confirmation step.

Yes. Write-back is part of “done”—structured fields, notes, tags, and next steps.

Want faster response times and higher bookings—without hiring a bigger team?