pricing
simple, scalable
fixed
$150k
Best for: Shipping one production asset fast (website or app) with a clean data layer and one automation that proves value.
start foundationmost popular
fixed
$300k
Best for: More surface area and automation while staying in a fixed scope.
start scaledhighest roi
retainer
$400k/year
Best for: Teams that want a partner to run the roadmap end‑to‑end with a dedicated squad and tighter SLOs.
talk about all-inNote on “unlimited”: “No per‑item caps” means we don’t meter by count. Delivery is governed by your squad’s velocity and the agreed roadmap.
essential care: 12 months
Essentials Care is included with Foundation and Scaled to keep what we ship stable, secure, and improving
without turning fixed‑scope into an open‑ended retainer.
Security patches and dependency updates
Minor bug fixes and break/fix support (business hours)
Monitoring for uptime, key errors, and integration failures
Agent health checks and basic evaluation maintenance
Data freshness alerting on the agreed dashboard inputs
Foundation:
1 small enhancement release / month
Scaled:
2 small enhancement releases / month
Enhancements are size‑capped. If you want continuous feature development, All‑In is the right lane.
Additional data sources or domains (marketing + support + finance)
Additional capacity (extra pod members) for faster throughput
Additional agents or channels (e.g., SMS + web)
Compliance workstreams (HIPAA/PCI/SOC2 alignment)
typical targets
We instrument and report SLIs so you can see performance, freshness, and
automation quality—not just deliverables.
BRONZE
Uptime
~99.5%
App/API p95 latency
<300ms
Data freshness
<60 min
Agent containment
≥70%
or baseline + agreed lift
silver
Uptime
~99.7%
App/API p95 latency
<250ms
Data freshness
<30 min
Agent containment
≥75%
or baseline + agreed lift
gold
Uptime
~99.9%
App/API p95 latency
<200ms
Data freshness
<15 min
Agent containment
≥80%
or baseline + agreed lift
CSAT target
≥4.5/5
where applicable
Note on “unlimited”: “No per‑item caps” means we don’t meter by count. Delivery is governed by your squad’s velocity and the agreed roadmap.
so everyone stays aligned
These definitions keep proposals clean and avoid surprises.
Website/App
Standard: up to ~12 page templates or ~5 core flows, up to ~2 external integrations, standard roles/permissions, and production instrumentation.
Advanced: real‑time features, complex roles/permissions, multi‑tenant portals, or >2 integrations. (An Advanced app can count as “2” in Scaled.)
Dashboard. A single BI page with up to ~10 KPIs, filters, and documented definitions.
Data source. A single upstream system connected into the warehouse/lake (SaaS, database, API, files) with ingestion and basic modeling. Custom feeds may count as more than one depending on complexity.
AI Agent. One domain and channel (web/SMS/email) with retrieval over approved sources, a policy pack, and tool integrations (CRM/calendar/ticketing) appropriate to your plan.